shipping rates

Australia (all states)             

Free of charge at this time

Japan, Singapore, New Zealand Vanuatu, Fiji and New Zealand

Special rates at this time

Registered Post                     0-0.5kg                        AUD $24.95

Registered Post                     0-0.5kg                        AUD $34.95

 

Postage prices are on special rates at this time.  Please note these rates may be subject to changes sometime in 2022.

WHAT DO I PAY FOR POSTAGE?

We currently ship all over the world from Sunshine Coast, Queensland, Australia.  Deliveries take an average 3 - 7 working days (Australia) and 7 – 10 working days (all other locations).  This is dependent on your location and the time it takes an item to clear your local customs if you’re located overseas. 

All orders charged in Australian dollars (AUD).  We have an online currency convertor in bottom left hand corner of your screen for the five major areas we ship to. This will assist you in doing a price comparison. Price conversions at this time include:

  1. Australian Dollar
  2. New Zealand Dollar
  3. US Dollar
  4. EURO
  5. British Pound Sterling

EXPRESS POST

We ship via Registered Post with a tracking number.

EMS (Express Mail Service) International Parcel Post with a tracking number you receive which is linked to the Global Tracking System.

ALTERNATIVE POSTAGE OR PICKUP OPTIONS

Email us at: enquiry@lindamackayaustralia.com.au or message us on our Business WhatsApp +61 492 969 382.  If you’re in our immediate local area, parcels can be dropped off to you at work or home.  These areas stretch from Maroochydore to Pelican waters along the immediate coastal regions.  Alternatively, if you’re passing through our coastal region between Dickey Beach to Caloundra, we can meet at a designated location for a delivery convenient to you.

WHOLESALE DELIVERIES

Wholesale will be offered in the future.  Email us at: enquiry@lindamackayaustralia.com.au or message us on our Business WhatsApp +61 492 969 382 to give us your details and we’ll add you to our data base.

PLEASE NOTE

Events such as Christmas, Easter, Valentine’s Day etc. may disrupt normal postal activities.

CUSTOMS

Our charges do not include possible taxes / duties which may be applied by customs in the country to which item is being delivered.  Responsibility for any customs duties, foreign taxes etc. which may be added, rests with the customer.

HOW TO USE A TRACKING NUMBER

  1. We email / message you photos of your parcel and post office form filled in so you have all the details and know what to expect to receive at your location.
  2. We send you the tracking number
  3. On the Australia Post website, simply place your tracking number and press search.  You find exactly where your parcel is located at the time.
  4. Once your parcel reaches your particular destination, you then track it through your country's post office tracking system.  You can also receive notifications via Australia Post.  Below is the tracking area for Australia Post at https://auspost.com.au/ 
  1. Items being distributed around Australia, can also be tracked by contacting your local Australia Post Office and providing them with your tracking number if you don’t completely understand how to track an item. Simply give them your tracking number e supply you with and they can let you know where your parcel is at the time.  

For within Australia deliveries - contact is through the Sydney Office of Exchange in Clyde.  Details below:

HOW TO USE THE TRACKING NUMBER FOR YOUR PARCEL TO AUSTRALIA

Items going to Australia, can be tracked by contacting your local Australia Post Office once the parcel arrives in Australia.  They can provide you with the location of your item with the tracking number we supply you.  For Australian deliveries - contact is through the Sydney Office of Exchange in Clyde.  Details below:

ADDRESS
Sydney VN Office
Sydney Gateway Facility
21-65 Factory St,
Clyde NSW 2142
AUSTRALIA

PHONE
+612 9204 3417

FAX
+612 9204 3462

EMAIL
vnsgf.nsw@auspost.com.au

You will sign for your parcel upon its delivery to the address you submitted with your order.

If you're not at the address you listed when it's delivered, a postal note will be left to notify you and the postal service will return with the parcel to the local post office.  You'll take that note for a quick pickup of your items.

If you have any difficulties, email us and we're happy to trace it for you and send you the link to the page for your item.  Just let us know.  We know it may be the first time you've had to trace and track an item online.  We're here to assist you at any time, so please don't hesitate to contact us via email enquiry@lindamackayaustralia.com.au or via our Business WhatsApp +61 492 969 382

Our service to you is a priority for us.  We track each item and will keep you updated for your peace of mind.